Zendesk invites you to access and use an application developed by Zendesk, which may use and interact with the API and a non-Zendesk («non-Zendesk») service provided by a third party («third party») in connection with your account («Application»). If this is the case in the application, your use of the non-Zendesk service is subject to your agreement with the third party and Zendesk is not responsible for the actions of the third party. The Non-Zendesk Service is developed, operated, and maintained by the third-party provider and includes all additional products and services provided by the third party. Zendesk reserves the exclusive and absolute right to decide whether the app is made available to you. You are not required to use or activate the Application, but if you decide to do so, your use of and access to the Application is subject to the terms of this Agreement. Zendesk may charge a fee for using and accessing the app or make the app available for free. Zendesk reserves the right to commence at any time, at its discretion, under this Agreement or after the application has been introduced to the Service, calculating, or revising rates. You acknowledge that your use of the Application is governed by this Agreement and that the Master Subscription Agreement (including any terms related to the related services provided) does not apply to the Application. You grant Zendesk the right to access, transfer, use and process service and account data which may include the personal data of your representatives and end users, as required and, where applicable, the provision of the service and application. When you use the Application, if necessary to make the Application available, Zendesk makes the Service Data and Account Information available to the third party, and the Service and Account Data is transmitted to, shared with and/or processed by the third party. Use of the non-Zendesk Service is subject to the terms of use agreed between you and the third party for the use of the non-Zendesk Service.

Zendesk has no control or liability arising from your use of the non-Zendesk service or data transmitted to third parties. You agree to the transfer, transfer and/or processing of service data and account information that may contain the personal data of your representatives and end users to third parties. In addition, you have obtained the agreement of your agents and end users for them. All service data in the App is governed by this Agreement and is not subject to the Framework Subscription Agreement (including any terms applicable to the connected services provided, such as. B conditions or guidelines relating to the retention or deletion of data or regional data hosting). . . . .